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Technical Services

Maximize the return on your technology investment without sacrificing quality

When facing a significant software implementation that will impact your business and technical teams, Impresiv Health is the implementation partner you can trust. We bring industry expertise, a wealth of experience, and proven methods to ensure your project is delivered within scope, on schedule, and within budget. Our technical services team offers an extensive range of services, providing clients with valuable insights and best practices during the procurement process and utilizing our methodology and approach to effectively design, manage, and integrate within their organization.

With our deep industry knowledge and expertise in payer technology, we understand the unique challenges of today’s digital healthcare landscape. Our primary focus is to align technologies with your business objectives, providing you with the support and reassurance you need to navigate these complexities.

They didn’t just provide a solution, they became a part of our team, understanding our unique needs, and aligning the technology perfectly with our business objectives.

-Home and Community Healthcare Service Provider in New York City


Client Success Story

Transforming Data Management to Drive Stronger Outcomes

Our client encountered difficulties in efficiently managing and delivering its extensive array of healthcare projects. To enhance their operational efficiency, Impresiv Health provided this client with a comprehensive suite of program management and data governance services.

Read to learn how we played a pivotal role in supporting the development of this client’s Data Governance Management Office (DGMO), which was crucial for maintaining data integrity, security, and compliance.

Download full report

Our Services


We are the perfect partner to help you implement a system that meets both your current and future needs. With over a decade of experience in implementing care management and core claims systems, Impresiv uses proven tools and accelerators to ensure the timely and accurate delivery of your project.

We Specialize In:
• Project Management and Planning
• Application Design, Build and Validation
• Data Migration and Validation
• Policy and Desktop Procedure Documentation
• Work-flow Analysis and Process Design
• Testing – Application, Unit, Integrated
• System Training & User Adoption
• Go Live and Post Live Support


Are you considering upgrading to your vendor’s latest release and need additional internal capacity to take on the initiative? Impresiv Health has a proven track record of supporting healthcare’s state-of-the-art technologies and is fully prepared to assist your IT and operations team at every stage, from planning to execution.

We Specialize In:
• Vendor Management
• Gap Analysis
• Change and Defect Management
• Future State Requirement Definition
• Project Planning
• Configuration Support
• Training
• Go Live Support


As it becomes increasingly difficult for companies to hire IT staff, there are numerous benefits to using Impresiv Health for our Managed Services. We allow our clients to free up their internal resources to concentrate on more critical issues and higher-priority initiatives at a fraction of the cost of hiring an in-house IT team or relying on a vendor to maintain your core systems.

We Specialize In:
• Legacy System Support
• Application Management
• Service Desk
• Technical and Functional Support
• On-site and Remote Support
• Advisory Services & Staff Augmentation


Understanding that clients may have multiple critical projects in multiple programs, our team of experienced Program and Project Managers can provide “just in time” transactional support to ensure projects are in scope, on time, and under budget with the highest-quality outcomes.

We Specialize In:
• Schedule and Planning Development
• Budget Planning
• Communication Planning
• Risk Management & Quality Control
• PMO Audit
• Project Execution & Oversight


Whether you need help supporting your organization’s training department or need to bring in an expert for instructional design services, we customize our training services to your specific training needs.

We Offer:
• Training Program Design
• Instructional Design
• eLearning
• Software And Process Training
• Train-The-Trainer
• On-Site Instructor-Led Training
• Virtual Training


Our digital transformation expertise identifies automation opportunities, streamlines processes, and encourages innovation. We ensure IT alignment with strategic goals, boost operational efficiency, and minimize risks while supporting your business and regulatory requirements.

We Specialize In:
• Change Management
• User Experience & Usability
• Business Alignment
• Application Modernization
• Agile Transformation
• Technology Strategy


Email our team to learn more about our professional services staffing and how we can support your business needs.