PURPOSE BUILT FOR HEALTH PLANS
Platform Optimization & Technology Services That Drive Payer Performance
Today’s health plans face platform complexity, data fragmentation, and escalating compliance demands. Impresiv Health bridges the gap between business operations and core systems — ensuring your platforms perform as intended from care management to claims to regulatory reporting.
Why Plans Choose Our Technology Services
Real World Expertise in Payer Platforms
Our team includes former system admins, analysts, and IT leads with hands-on experience in the platforms health plans rely on most.
We walk in understanding your workflows — and deliver results faster.
Why it matters:
You’re not spending weeks training a vendor. Our experts have:
• Implemented and optimized UM/CM platforms
• Responded to audits and regulators
• Supported medical management and claims teams under pressure
We turn technology into operational performance — not rework.
Faster, Cleaner Implementations and Migrations
Whether launching a new platform, replacing legacy systems, or stabilizing existing tools, we manage every phase — from vendor coordination to configuration, testing, and go-live readiness.
Why it matters:
• Compliance deadlines, seasonal volume, and platform go-lives won’t wait.
• You need people who are ready now — and capable of producing value immediately.
We deploy vetted talent you can trust.
Operational Alignment Across Clinical, Claims, and Compliance
Your system’s configuration and data models should enable performance — not slow it down. We ensure workflows are connected, measurable, and compliant from day one.
Why it matters:
• Few partners understand how configuration decisions affect clinical, operational, and regulatory outcomes.
• We close the gap between business requirements and platform behavior — reducing errors, defects, and delays
WHAT WE DO — AND WHY IT MATTERS
Platform Optimization & Configuration Services
We maximize value from your core systems with deep technical expertise:
• Facets, QNXT, HealthEdge, Jiva, TruCare, Essette support
• Claims, enrollment, provider, and benefits configuration
• Prior authorization workflow optimization
• Correspondence and rules refinement
• Performance tuning and stabilization
Outcome: Faster processing, fewer errors, reduced backlog.
Data Governance & Interoperability
We build reliable data foundations for reporting, analytics, and regulatory compliance:
• Data mapping and dictionaries
• Integration planning (EHR, HIE, analytics platforms)
• Encounter data quality improvements
• API readiness for 21st Century Cures Act compliance
Outcome: Trusted, high-quality data that supports confident decisions.
System Implementation & Migration Support
We guide plans through vendor transitions and complex implementations with structure and precision.
• Vendor selection & RFP support
• Project management & configuration execution
• Data conversion planning & reconciliation
• UAT strategy and defect management
Outcome: Reduced risk, on-time delivery, and business continuity.
Digital Health Enablement & Automation
We modernize how members and providers interact with your systems:
• IVR / SMS outreach strategies
• Digital front door and self-service optimization
• Workflow automation for intake, routing, and decisions
• Chatbot and portal enhancements
Outcome: Elevated member experience and operational throughput.
Testing & Quality Assurance
Every release or update is secured through rigorous testing and structured QA:
• Functional, regression, and integration testing
• UAT planning and execution
• Test case development & defect management
• Center of Excellence support
Outcome: Fewer production issues and greater confidence in releases.
Get In Touch
Let’s Optimize Your Platform Performance
Tell us what you’re improving — and we’ll match you with the right technology team.
Request a Platform Assessment | Schedule a Technology Discovery Call
1.888.208.6753
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Ready to Optimize Your Platforms?
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Request a Platform Assessment
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Schedule a Technology Discovery Call