PURPOSE BUILT FOR HEALTH PLANS

Clinical and Healthcare IT Managed Services Designed for Payers

Reduce operational burden, increase agility, and stay audit-ready with managed services tailored for health plans, TPAs, and managed care organizations.

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Advantages of Working With Impresiv

Deep Platform Support

We support and optimize the platforms health plans rely on most, including Jiva, TruCare, Essette, QNXT, Facets, HealthEdge, and more — reducing your reliance on expensive vendor contracts.

Operational Continuity with Embedded Teams

Our teams can fully integrate with your workflows, systems, and communication channels — offering seamless support that feels internal, but performs like an outsourced powerhouse.

Faster Deployment, Lower Overhead

We deploy managed teams in days, not weeks, without the delays of traditional hiring or vendor onboarding — helping you control costs and reduce administrative burden.

WHAT WE DO

Clinical Operations Support (Outsourced UM/CM)

Extend your clinical team without overextending your budget.

  • RN-led utilization management (inpatient, outpatient, pharmacy)
  • Complex case management and transitions of care
  • Behavioral health and social determinants integration
  • NCQA-compliant documentation and turnaround reporting
Infrastructure & Helpdesk

Flexible support to keep your systems and users running.

  • Tier 1–3 IT Service Desk with SLA-driven response times
  • Cloud/on-prem server support (AWS, Azure, GCP)
  • System monitoring, patching, backup, and disaster recovery
  • 24/7 support availability (optional)
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Application Maintenance & Automation

Modernize systems and automate inefficiencies.

  • Web and mobile app support and modernization
  • Robotic Process Automation (RPA) for repetitive workflows
  • Low-code/no-code development support (PowerApps, Mendix)
Platform Support & Application Management

Keep your systems optimized and fully supported.

  • Claims platform support (QNXT, Facets, HealthEdge)
  • Care management platform support (Jiva, TruCare, Essette, etc.)
  • Configuration, optimization, and break/fix support
Legacy System Decommissioning & Archival

Securely retire platforms without losing access to essential data.

  • Decommission planning, data extraction, and validation
  • Secure data archival with audit-ready access
  • Retirement of legacy care management or claims platforms
EPMO & Project Delivery Services

Ensure alignment, accountability, and successful execution.

  • Project management for IT and clinical systems
  • Vendor coordination, change control, and release planning
  • On demand resource support
Get In Touch

Ready to reduce overhead, drive performance, and stay compliant — without building it all in-house?

If you have any questions, feel free to contact us 1.888.208.6753

Let’s Talk About Your Managed Services Needs

  • Ready to Unburden Your Teams?

  • Get The Time Back In Your Day

  • Schedule a Managed Services Discovery Call