PURPOSE BUILT FOR HEALTH PLANS

Clinical and Healthcare IT Managed Services Designed for Payers

Reduce operational burden, increase agility, and stay audit-ready with managed services built specifically for health plans, TPAs, and managed care organizations.
Our teams stabilize operations, support core platforms, and extend your internal capacity — without the overhead of hiring in-house.

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Why Plans Choose Our Managed Services

Deep Platform Support

We support and optimize the platforms health plans rely on most, including Jiva, TruCare, Essette, QNXT, Facets, HealthEdge, and more — reducing your reliance on expensive vendor contracts.

Operational Continuity with Embedded Teams

We don’t sit on the sidelines.

Our managed teams fully integrate with your workflows, systems, and communication channels — providing seamless support that feels internal, while performing like an outsourced powerhouse

Faster Deployment, Lower Overhead

We deploy managed teams in days, not weeks, eliminating onboarding delays and helping you respond to compliance deadlines, staffing shortages, seasonal volume, and project surges.

You keep control of costs — and we eliminate administrative burdens.

WHAT WE DO

Clinical Operations Support (Outsourced UM/CM)

Extend your clinical team without increasing your fixed budget.

  • RN-led utilization management (inpatient, outpatient, pharmacy)
  • Complex case management and transitions of care
  • Behavioral health and SDoH integration
  • NCQA-compliant documentation and turnaround reporting
Infrastructure & Helpdesk

Flexible support to keep your systems and users running.

  • Tier 1–3 IT Service Desk with SLA-driven response times
  • Cloud/on-prem server support (AWS, Azure, GCP)
  • System monitoring, patching, backup, and disaster recovery
  • Optional 24/7 on-call support
Application Maintenance & Automation

Modernize systems and automate operational inefficiencies.

  • Web and mobile app support and modernization
  • Robotic Process Automation (RPA) for repetitive workflows
  • Low-code/no-code development support (PowerApps, Mendix)
Platform Support & Application Management

Keep your mission-critical platforms optimized and fully supported.

  • Claims platform support (QNXT, Facets, HealthEdge)
  • Care management platform support (Jiva, TruCare, Essette, etc.)
  • Configuration, optimization, and break/fix support
Legacy System Decommissioning & Archival

Securely retire platforms without losing access to essential data.

• Structured decommission planning
• Data extraction & validation
• Audit-ready archival solutions
• Retirement of care management or claims platforms

EPMO & Project Delivery Services

Ensure alignment, accountability, and successful execution.

  • Project management for IT and clinical systems
  • Vendor coordination, change control, and release planning
  • On demand resource support
Get In Touch

Ready to reduce overhead, drive performance, and stay compliant — without building it all in-house?

If you have any questions, feel free to contact us 1.888.208.6753

Let’s Talk About Your Managed Services Needs

  • Ready to Unburden Your Teams?

  • Get The Time Back In Your Day

  • Schedule a Managed Services Discovery Call