PURPOSE BUILT FOR HEALTH PLANS
Advantages of Working With Impresiv
Deep Platform Expertise
From Jiva and TruCare to Facets, QNXT, and HealthEdge—we bring hands-on experience with the platforms payers rely on. Our team includes former system admins, business analysts, and IT leads who know how to translate technical functionality into operational efficiency.
Faster, Cleaner Implementations and Migrations
Whether you’re moving to a new platform or stabilizing your existing one, we manage every phase—vendor selection, build, testing, data conversion, and go-live—with precision and speed.
Tight Integration of Clinical, Claims, and Compliance Workflows
Our approach isn’t just technical—it’s operationally aligned. We ensure your system configuration supports care management, claims adjudication, and compliance from day one.
WHAT WE DO
Platform Optimization & Configuration Services
Maximize the return on your core systems with experts who know them inside and out.
- Facets, QNXT, HealthEdge, Jiva, TruCare, Essette Support
- Claims, Enrollment, Provider, and Benefits Configuration
- Prior Authorization Workflow Optimization
- Correspondence + Rules Configuration
System Stabilization and Performance Tuning
Data Governance & Interoperability
Build a stronger foundation for reporting, compliance, and member engagement.
- Data Mapping and Dictionary Creation
- Integration Planning (EHR, HIE, HCRM, Analytics Platforms)
- Encounter Data Submission Quality Improvement
- Data Quality Rules and Monitoring Frameworks
- 21st Century Cures Act Compliance & API Readiness
System Implementation & Migration Support
Navigate complex transitions with less disruption and more control.
- Vendor Selection and RFP Support
- System Implementation Project Management
- Configuration Design and Execution
- Data Conversion and Reconciliation Support
- UAT Planning, Execution, and Defect Management
Digital Health Enablement & Automation
Modernize how you connect with members, providers, and regulators.
- IVR/SMS Integration & Engagement Strategy
- Digital Front Door & Self-Service Enablement
- Workflow Automation for Intake, Routing, and Decisions
- Chatbot Integration
- Portal Optimization (Member & Provider)
Testing & Quality Assurance
Secure every release with rigorous, payer-aligned QA.
- Functional, Claims, and Configuration Testing
- UAT, Regression, and Integration Testing
- Automation Framework Setup & Execution
- Test Case Development & Defect Management
- Testing Center of Excellence (CoE) Support
Get In Touch
Tell us a bit about your organization and what you're looking to solve.
If you have any questions, feel free to contact us 1.888.208.6753
Whether you need help with medical management transformation, claims optimization, or regulatory readiness—we’re here to help.
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Request a Platform Assessment
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