Customer Success Story

Navigating Change: Strategic Adaptability and Collaborative Impact

We recently helped our client, a home and community health care service provider in New York City, to implement Edifecs’s Encounter Management Solution to streamline their end-to-end state and federal encounter management process.
Key results included:
  • A seamless implementation, achieving all desired complex functionality and integrations
  • A successful internal deployment, with full adoption and sustained utilization of the new platform
  • Increased internal productivity, with new policies, procedures and desktop job aids developed by Impresiv
Download the Success Story Here

“The implementation of the Edifecs platform by Impresiv was a game-changer for us. Their hands-on approach ensured a seamless integration with our operational environment. They didn’t just provide a solution, they became a part of our team, understanding our unique needs and aligning the technology perfectly with our business objectives. The sustained utilization and efficacy of this platform is a testament to their dedication and expertise.”

-Home and Community Healthcare Service Provider in New York City