The Clinical + IT Performance Partner for Health Plans

We help payers move faster, operate smarter, and deliver measurable outcomes.

PASSIONATE ABOUT PERFORMANCE

Why We Exist

We exist to help health plans close the performance gaps slowing clinical decisions, technology, and operations.
The Challenges

Health plans face increasing operational complexity across clinical, operational, and IT functions:

∙ Rising MLR and cost pressure
∙ Operational backlogs slowing UM/CM decisions
∙ Complex delegated oversight requirements
∙ Platform limitations causing errors and delays
∙ Staffing shortages across clinical + IT roles
∙ Increasing regulatory and audit demands

Traditional consulting firms solve pieces — but not the entire problem.

Our Response

We combine clinical, operational, and technology expertise to help health plans:

· Improve throughput and decision timeliness
· Strengthen compliance and audit readiness
· Expand capacity without increasing overhead
· Deliver measurable outcomes — not activity
· Modernize and stabilize core platforms (Jiva, GuidingCare, TruCare, QNXT, Facets, HealthRules, and more)

We specialize in one thing: improving payer performance.

What Makes Us Different

Health plans need a partner who can operate, implement, and improve — not just advise.

Here’s what sets us apart.

01

Clinical + IT Expertise in One Partner

Most firms do one or the other.
We understand clinical workflows, regulatory requirements, payer platforms, and operational performance — and how they connect.

02

Performance You Can Measure

Reduced backlog, faster decision timeliness, stronger compliance, stabilized platforms, and improved throughput are the results we stand behind

03

Health Plan Specialists

Our delivery model is built for speed, flexibility, and efficiency — ideal for regional and mid-market plans where internal lift needs to be minimal and impact needs to be fast.

04

Hands-On Operators, Not Report Writers

We roll up our sleeves and embed with your teams. We guide, build, fix, and manage — ensuring strategy becomes operational reality.

Unmatched depth in clinical, operational, and regulatory experience
Unmatched depth in clinical, operational, and regulatory experience
We deploy highly skilled, vetted talent in days—not weeks
We deploy highly skilled, vetted talent in days—not weeks
We tailor our services to fit your budget, scope, and timeline
We tailor our services to fit your budget, scope, and timeline
Purpose-Built Services for Health Plans

How We Improve Clinical, Operational, and Technology Performance

Clinical Operations Performance

Optimize UM/CM workflows, decision timeliness, compliance, and delegated oversight.

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Platform Optimization & Technology Services

Configure, enhance, stabilize, and support platforms such as Jiva, GuidingCare, TruCare, QNXT, Facets, HealthRules, and more.

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Managed Services & Clinical BPO

Outsourced intake, UM/CM operations, provider/member engagement, correspondence, and SLA-driven performance management.

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Talent & Staff Solutions

Rapidly deploy vetted clinical, operational, and IT specialists — with flexible terms and temp-to-perm options.

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Find out how our clients succeed with us. Read our case studies.

Real partners in payer performance.

Turn strategy into measurable operational performance.

Let’s discuss where performance is slowing down.

No sales pitch — just a diagnostic conversation to understand challenges and outline a path forward.

Prefer a direct line? 1.888.208.6753

  • Faster throughput. Reduced backlog.

  • Audit-ready workflows and oversight.

  • Technology that accelerates performance.